A clearer route to private SEND support.
Duvero helps families move from an initial enquiry to a considered introduction without expecting them to already know which professional, provider or assessment route to choose.
We gather the information needed to understand the enquiry, help families consider potentially relevant independent options and facilitate an introduction only after the family agrees.
Your journey with Duvero
The process is designed to give families greater clarity and control at each stage. You decide whether to proceed and whether your details may be shared for a specific introduction.
1
Submit your enquiry
Tell us who requires support, what type of assessment or specialist support you are considering, your general location, preferred appointment format and any relevant circumstances.
2
Duvero reviews the information
3
We clarify anything important
Where necessary, Duvero may contact you to clarify your requirements, intended purpose, timescales or preferences before presenting possible options.
4
Consider potentially relevant options
Duvero helps you understand independent professionals or assessment providers whose stated services may be relevant to the information you provided.
5
Choose whether to request an introduction
You decide whether you would like Duvero to introduce you to a proposed professional or provider. There is no obligation to proceed.
6
Connect directly
After you agree to a specific introduction, Duvero shares the agreed contact information so you and the independent professional or provider can discuss availability, suitability, fees and next steps directly.
Clear roles at every stage
Duvero helps make the route to private SEND support easier to understand while keeping families in control of their decisions and personal information.
What Duvero does
Duvero reviews the information provided, helps families understand potentially relevant independent options and facilitates an introduction where the family chooses to proceed.
What Duvero does not do
Duvero does not carry out assessments, provide diagnoses or treatment, give clinical or legal advice, clinically endorse professionals or guarantee availability, suitability or outcomes.
What happens after an introduction
The family and independent professional or provider communicate directly about availability, suitability, fees, terms and service delivery. The professional or provider remains responsible for their own work.